H Mark Wear (GSTIN: 19AIPPH6448E1ZX) is committed to protecting your personal data. This Privacy Policy applies to all users of hmarkwear.com and complies with the Information Technology Act, 2000, the IT (Amendment) Act, 2008, and applicable rules under the Personal Data Protection framework of India.
1. Information We Collect
We collect the following personal and non-personal information when you use our website:
- Identity Data: Full name, username or similar identifier
- Contact Data: Email address, billing/shipping address, phone number
- Transaction Data: Purchase history, payment method details (non-sensitive), order details
- Technical Data: IP address, browser type, device identifiers, pages visited, referring URLs
- Profile Data: Account preferences, wishlist, product reviews
- Usage Data: Information about how you use our website and services
2. How We Use Your Data
We use your personal data for the following purposes:
- Processing and fulfilling your orders, including shipping and delivery
- Managing your account and providing customer support
- Sending transactional emails (order confirmation, shipping updates)
- Sending promotional communications (with your consent; you may unsubscribe anytime)
- Improving our website, products, and services
- Complying with legal and regulatory obligations under Indian law (GST, consumer protection)
- Preventing fraud, detecting suspicious activity, and maintaining security
3. Data Sharing & Disclosure
We do not sell your personal data to third parties. We may share your information with:
- Logistics Partners: Courier and shipping companies for order delivery
- Payment Processors: Razorpay, PayU, UPI platforms, or bank gateways to process payments securely
- Technology Providers: Hosting, email service, and analytics providers under strict confidentiality agreements
- Legal Authorities: When required by law, court order, or government authority under Indian jurisdiction
- Business Transfers: In case of merger, acquisition, or sale of assets, your data may be transferred to the successor entity
4. Payment Data & Security
All payments on hmarkwear.com are processed through PCI-DSS compliant payment gateways. We do not store your card number, CVV, or net-banking credentials on our servers. Payment transactions are encrypted using SSL (Secure Socket Layer) technology.
Payments made via UPI, Debit/Credit Card, Net Banking, or Wallets are governed by RBI regulations and the respective bank's/payment provider's privacy policy.
In accordance with RBI guidelines, we comply with all applicable mandates including recurring payment (e-NACH) rules where applicable.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Keep you logged in and remember your cart/wishlist
- Analyse site traffic and user behaviour (via anonymous analytics)
- Serve relevant content and ads (if applicable)
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website functionalities.
6. Your Rights
As a user, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal data (subject to legal retention obligations)
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing of your personal data for marketing purposes
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, email us at hmarkwear@gmail.com.
7. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include SSL encryption, access controls, and regular security assessments. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements under Indian law (e.g., GST records must be maintained for a minimum of 6 years as per the GST Act, 2017).
9. Children's Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us personal information, please contact us immediately for deletion.
For privacy-related queries or to exercise your rights, contact our Data Protection Officer:
- Business Name: H Mark Wear
- GSTIN: 19AIPPH6448E1ZX
- Email: hmarkwear@gmail.com
- State: West Bengal, India
We may update this Privacy Policy from time to time. Any material changes will be notified via email or a prominent notice on our website. Continued use of the website after changes constitutes acceptance of the updated policy.
